National Magazine Article on KM
Patti Ryan has put together an informative article, with a very unified vision of KM practices. I'm obviously not completely impartial here (my smiling face is front & centre), but as a reader, I thought it was concise and well written. I also thought fellow legal KM blogger and consultant Ron Friedmann, along with Peter Nagy and Karen Bell, provided some great advice. If firms are looking to get KM started, this article is a worthy read.
And finally, a big thank-you to Jordan Furlong for giving me a chance to contribute.